How to return an item ?

We Offer 30 days Free Return.

When you decide that you want to return an item, please let us know using one of the methods below:

  • Send an email to return@tydeey.com including:
    • order number.
    • Reason of return.
    • photos of the product showing the problem. or a photo of the shipping label.

How and when you get the return shipping label ?

  • When we receive your request by email or by Contact us Form, you can expect a response within 24 hours.
  • We will send you an email with the return label and full details on where to ship the product.
  • when the item is delivered to our warehouse we will inform you, and start refund process.

When will You Get your full refund ?

After the item is delivered to our warehouse, the refund process will start automatically, you don’t need to request a refund. you can expect to get your refund in 2-3 business days, after the delivery.

More details

  • We issue refunds via PayPal.
  • Make sure to contact us so we can start the return process.

For more information about our Return & Refund Policy, or if you have any questions, or if you would like to make a complaint, please contact us at info@tydeey.com